It usually takes us around 24 hours to get back to you after you submitted a ticket. We always try to do our best and answer in the shortest time as possible, but we cannot grant you on the spot answers. Please, also consider that we are not always working on weekends and on holidays. If we haven't received an answer within three days, please consider sending a follow up request.
Modified on: Sat, 6 Dec, 2014 at 4:24 PM
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